| There are different problems that one can encounter | | | | your suspended account reinstated. Here's how to |
| as an eBay seller. But the truth is that there are so | | | | solve this problem: |
| many problems that eBay sellers have to contend with | | | | First find out why your account was suspended - |
| and some of these problems are enough to drive any | | | | there are so many reasons why it may have been |
| merchant totally nuts. | | | | suspended and these reasons include: |
| Here are some of the effective ways to deal with 3 | | | | - Not paying auction listing fees |
| common problems faced by sellers on eBay: | | | | - Violation of eBay policies |
| 1. Difficult Buyers | | | | - Selling of fake merchandize |
| Some people live to complain and fuss over the tiniest | | | | - Copyright infringement etc.eBay will notify you if your |
| details. If you have the misfortune of encountering a | | | | account has been suspended via the email address |
| difficult customer, it can really be very distressing | | | | you provided while registering the account and a copy |
| because you can't afford to have a single bad | | | | of this message will be sent to your My eBay section |
| feedback rating - this could obviously ruin your | | | | as well. |
| chances of transacting business with future | | | | Fulfil any debt obligations to eBay |
| prospective buyers. | | | | Obey any requests made by eBay such as |
| Here are effective ways to deal with this problem: | | | | waiting for an amount of time before listing items and |
| Be very polite when sending and replying emails to | | | | placing bids on auctions. |
| difficult customers - never be sarcastic or return an | | | | Do everything possible to avoid your account from |
| insult with an insult. | | | | being suspended again. |
| After posting the item to successful bidder and the | | | | 3. Crooks |
| bidder informs you that the item never arrived or it is | | | | There are some buyers who will want to take |
| broken or does not meet his/her expectation. In | | | | advantage of you and will employ every trick in the |
| essence, you should seek a little understanding from | | | | book. The only way to solve this problem is to prevent |
| the customer, so check with the postal or courier | | | | it all together. |
| service, replace the lost or broken item or refund the | | | | Never sell high ticket items to buyers who live |
| customer's money. | | | | overseas without a tracking number or delivery |
| The bottom line is that you want to be perceived as | | | | confirmation - NEVER! |
| genuine in your transactions - you do not want to get | | | | Never ever declare value of item in accordance |
| on the bad side of a vindictive customer, they never | | | | with your buyer's wishes or else you might end up |
| just scream blue murder, they would do anything and | | | | paying with your hard earned cash later on. You need |
| everything to ruin the reputation that you spent so | | | | to understand that if you declare incorrectly (low |
| much time building. | | | | value), it will be impossible to insure the item. |
| 2. Suspended Account | | | | Being a seller on eBay is usually a pleasant experience, |
| There are sellers who often complain about their | | | | but it is wise to learn how to effectively deal with a |
| suspended eBay accounts; thankfully, you can have | | | | problem in case it arises. |