| Ebay is the largest online marketplace in the world and | | | | After winning an auction, the buyer may request for |
| there are approximately 80 million users. Thousands of | | | | alternate shipping arrangement or a fake escrow |
| ebay transactions take place everyday and it seems | | | | service. |
| you can sell just about everything under the sun. | | | | To prevent being duped by such schemes, it is always |
| If you are new to selling on ebay, you may encounter | | | | best to use a recognized shipping service such as |
| some problems with buyers and this article addresses | | | | USPS, fedex express etc especially for international |
| three common problems ebay sellers face and how to | | | | buyers. Ask whether a tracking id is provided and |
| resolve it. | | | | demand for the shipping company name, address and |
| #1. Deadbeat Bidders | | | | url before agreeing to it. |
| Deadbeat bidders are people who bid and won an | | | | Also, for escrow services, ebay recommends using If |
| auction but do not pay. This happens quite often on | | | | the buyer insists on using other escrow services, my |
| ebay according to my own experience. | | | | recommendation is to say sorry to the buyer and that |
| This usually happens for bidders with low or no | | | | you do not want to take the risk. Most buyers I've |
| feedback. One way to minimize deadbeat bidders is to | | | | encountered understand this. |
| allow only bidders with at least 10 positive feedback or | | | | #3. Disagreement of terms of sale |
| more to bid on your auction. | | | | This usually happens because of miscommunication |
| The other possibility is to leave negative feedback on | | | | between the buyer and the seller. As an ebay seller, |
| the winning bidder although I doubt it is of much use. | | | | be sure to list all terms and conditions on the auction |
| The other party feeling sore may decide to damage | | | | listing. Ask potential buyers to email you if they have |
| your feedback reputation by giving you negative | | | | any doubts. |
| feedback as well. | | | | You can also ask a third party service to help. is one |
| If you want to recover the listing fees, there is a four | | | | of the official dispute resolution service providers |
| step process ebay sellers can pursue by filing an | | | | available. |
| unpaid item dispute. If ebay deems it is genuine and to | | | | Try not to let it resolve into a credit charge-back affair |
| its satisfaction, you will receive the auction listing credit. | | | | as it does no good to your credit rating. |
| #2. Fake Shipping Services | | | | |